OPay debunks viral shutdown rumour, assures customers: “We're going nowhere”
A viral rumour sparks concern
Leading fintech company OPay Digital Services has dismissed as false, malicious and misleading a viral social media publication claiming that the company would suspend operations from 1 September 2026.
The fabricated post, which circulated widely across social platforms, advised customers to withdraw or transfer funds ahead of an alleged shutdown — sparking unnecessary panic.
OPay's official response
In a statement posted on its verified social media channels, OPay reassured customers that its operations remain fully active.
“OPay is not going on break by September. We're here, and we're going nowhere!”
The company urged users to scrutinise viral publications carefully and rely only on official communications. Using the hashtag #OPayIsOkay, OPay emphasised the importance of verifying information before sharing.
Leadership speaks out
Dr Maxwell Loko, OPay's Vice President of Public and Government Affairs, described the viral post as “false, malicious and misleading”. He stressed that OPay has no plans to shut down operations, warning customers against making financial decisions based on fabricated information.
“The deliberate spread of false information designed to cause panic or undermine confidence in a financial institution is a serious matter and may have legal consequences.”
The wider context
The incident highlights growing concerns over fabricated digital content targeting businesses and financial institutions. Such misinformation can cause unnecessary panic and erode public trust. Although speculation exists that the fake post may have been motivated by competitive interests, no evidence has been established linking any individual or organisation to the publication.
Customer advisory
- Verify information through official channels.
- Ignore viral rumours that lack credible sources.
- Follow OPay's verified pages for authentic updates.
Why this matters for brands
For any brand, this is a reminder that reputation is defended in the same channels where it is built. A clear, fast, plainly worded response — published where the audience already is — does more than a legal notice ever will.